Rhino Camera Gear EU is here to provide motion control to Europe!
Hey everyone! It’s an exciting day today. Rhino Camera Gear EU store is finally live. We are happy, proud, and thrilled because this means a lot for the filmmakers in Europe. Until now there was no EU dedicated Rhino CG store besides some Rhino CG dealer stores. And you know how “exciting” the camera equipment dealer contents are(!). Well, we are here to make the Rhino Camera Gear more reachable by the filmmakers in the EU. In this way, they don’t feel excluded from the amazing motion control products and filmmaking content. Note: There is a surprise waiting for you towards the end of this article. Make sure you keep reading ;).
Isn’t it time to capture beautiful time-lapses of the incredible European architecture? Or how about increasing your production value by adding smooth camera slides? Or wouldn’t it be amazing to save some budget on your camera crew? Maybe it’s time to replace your second camera operator with Rhino ARC II? We know b-rolls save the day. The ones shot with ARC II not only save your day but also add great quality to your “art”. So, don’t you think that it’s time to tell your story?
Until today, you may have had question marks about investing in Rhino gear. The company is from outside Europe and only worked with standard European dealers. However, now we bring not only the great Rhino products but also the whole Rhino Camera Gear experience to Europe. This includes the Rhino Camera Gear EU store, distribution, after-sales support, content, and many more.
WHO ARE WE?
Technically we are no different than any other EU Rhino reseller. However, in practice, we are determined to offer much more. A seamless experience by providing everything that the official Rhino does. You won’t see any quality drop in your shopping experience as an EU buyer. Moreover, before-sales support, delivery speed, after-sales support, and warranty service qualities won’t be below the Rhino US standards. We are a young and passionate team from Prague / Czech Republic. Camera sliders and motion control products are our everyday life subjects. Also, the well-known camera slider store buySlider is a division of our company. So guess what? We already spent hours and hours with almost all the camera sliders and motion control products in the market. Is there any other team that can provide a top-notch quality service for Rhino EU better than us? We don’t think so.
WHY AN EU STORE IS NEEDED?
If you are already an EU consumer or a business, you probably know the answer but let us remind you of the facts.
1. There is a free movement/trade agreement between the 27 European Union member countries.
The EU countries are:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden
Once a shipment is sent from one EU country to another, it reaches the receiver without any customs control. Therefore, no customs duties or brokerage fees occur. Shipments arrive quickly without any customs or border control. On top of these, the transportation costs are fairly low. Thus, the sellers can offer free shipping within the EU, as we do!
The free movement also allows EU sellers to provide faster and hassle-free warranty and repair services. When you ship a product back to a seller located outside the EU, it takes super long and it costs a lot. On the other hand, if the seller is located in the EU, the warranty and repair procedures would be much easier and faster.
Long story short, when you buy your Rhino gear from us, the shipment will arrive quickly, with zero customs. If you experience any product issue and need to send a product back to us for warranty or repair, it will be super easy too.
Oh, by the way, all in-stock products placed before 14:00 CET ship the same day. You can get your Rhino gear delivered to you within a couple of days with free shipping or even the next day with express shipping!
2. Business buyers in EU can possibly buy goods with 0% VAT.
If you are an EU business with a valid EU VAT number, you are eligible to purchase goods from a seller located in another EU country with 0% VAT. This is called VAT reverse charge. In other words, you don’t need to pay VAT upfront and wait for receiving your quarterly or monthly VAT return. More information regarding VAT taxation is here.
Do you have a valid EU VAT number and want to purchase Rhino Camera Gear products? Add your VAT number to the related field when entering your address details. Our system will automatically verify your number for 0% VAT purchases.
3. Purchasing goods from a company from the same time-zone is always a plus.
Before buying anything online, you may have some questions to ask. Getting answers rapidly from a customer support agent is important. If the company is located in the same time zone, then you will probably have a good chance to receive a quick answer to your e-mails or phone calls. You may even quickly talk to an agent via online chat.
It goes the same with after-sales support. When you have an issue with the product you purchased, you want to get support as soon as possible. If the seller is located in a different time zone, then you may need to wait for their responses for a long time. E-mail conversations between two different time zones take ages. If you are located in the EU, it will be smarter to buy from an EU seller. A small product issue can be solved in minutes through a phone call whereas it can take days or even weeks via e-mail with someone who lives on the other side of the world.
As Rhino Camera Gear EU, we provide 24/7 support via chat. Our standard working hours are 10:00 – 18:00 CET Monday through Friday. We believe there isn’t a better store to buy Rhino Camera Gear products in Europe. We will be here to assist you or answer questions anytime you need.
4. EU buyers may want to access the local payment methods in their countries.
Sometimes the standard payment methods like Visa, MasterCard, and PayPal are not enough for European customers. If they want to purchase something from outside the EU, they are pretty much tied to these payment methods. However, in some European countries, online shopping habits are a bit different. For example, the iDEAL payment method in the Netherlands is super popular. Giropay in Germany, Bancontact in Belgium, Przelewy24 in Poland, etc… Moreover, Klarna: Pay later and Klarna: Slice are widely used payment methods that allow customers various, flexible, ways to pay. We offer all these payment methods plus more!
WHAT’S MORE WITH THE RHINO EU?
All our EU buyers can take advantage of the benefits mentioned above. However, there is more. Besides our regional advantage for Europe, we have additional qualities which are specific to our field. We are not like any other camera equipment store or dealer. We only sell products that we use and spend a long time with. What you buy from us is our specialty. We know everything about these products. When you need to troubleshoot your Rhino ARC II or Rhino Slider, we will know exactly what to recommend to you. Your time won’t be wasted by incapable customer support agents because we will be there for you.
Do you think we can provide more services to provide a better shopping experience or content? Feel free to leave a comment below regarding what you think about the launch of the Rhino Camera Gear EU. We would love to hear your feedback. If you leave a decent comment below with no less than 2 sentences, you will receive a €20 voucher that you can use when purchasing Rhino ARC II, Rhino Slider, or Rhino Slider bundles.